SHOP LINKS

Freight FAQs

 

Toys, Accessories and Flying Foxes

We post Australia Wide via Australia Post

Postcodes That Qualify As Metro Shipping Areas

2000-2234

2600-2609

3000-3207

4000-4205

4300-4305

4500-4519

5000-5199

6000-6199

800-832

 

Vuly Trampolines

Vuly 2 and Vuly Classic Trampolines are available for Drop Ship  – please email us sales@goandplay.com.au or call on (07) 5580 6305 to get shipping quotes. Due to the size and weight of the trampolines the website cannot calculate shipping costs therefore you must contact the store before processing online orders.

Due to it’s size we are unable to drop ship Vuly Thunder trampolines.

Local Delivery of Trampolines

Trampoline Delivery* Delivery & Install* Dismantle* Re-Assemble* Dismantle & Re-Assemble*
Lift

Lift Pro

$50

$50

$200

$200

$100

$100

$200

$200

$300

$300

Thunder & Thunder Pro $75 $200 $100 $200 $300

*Please note, there will be an additional Delivery Charge if location/s are not within 30km radius of Helensvale, 4212.

Playgrounds, Slides, Monkey Bars and Bulky Goods – Contact Us For A Quote

Due to the size and weight of these goods they cannot be delivered via Australia Post, Please contact us for a quote.

Waterslides, Diving Boards & Platforms & Pool Games

Delivery Charges – Slides

QLD NSW VIC SA NT WA TAS
 HeliX
 Turbo Twister
 Typhoon
Rogue 2

 

How We Send Your Order

Go And Play uses Australia Post for our deliveries. Where possible we only use person-to-person delivery services (i.e. where the recipient must sign for the delivery) to ensure orders can be tracked all the way through to delivery. To avoid delays and possible second delivery charges, we strongly recommend that you provide an attended address (such as a work address), where someone you trust will be available to receive and sign for the order during normal business hours.

Australia Post will leave notification that they have attempted to deliver with a delivery notification card. Details for re-delivery or collection can be found on this card.

Please note:

  • Australia Post postage calculations for Domestic parcels are charged according to Cubic Weight.
  • Failed deliveries may incur further charges for re-delivery.
  •  Go And Play is unable to supply specific times for delivery. Delivery with Australia Post generally occurs within business hours.
  • November and December are very busy months, we will try to deliver your order within 2 to 5 working days but some orders may take a bit longer to be delivered.
  • Orders sent via Australia Post will not be left unattended unless requested in an email to Go And Play.

Dispatch

Where possible we attempt to process your order on the same day. Our pick up days for dispatch with Australia Post are on Monday and Thursday afternoons. Once dispatched you will receive an email from Australia Post outlining your order tracking number and delivery details. Orders placed after 11am on Fridays and all weekend and Queensland Public Holidays will be processed on the next available working day.

Tracking

We keep records of tracking numbers and can supply these on request. Please email us on sales@goandplay.com.au if you need more information about shipping.

International Customers

Please contact us sales@goandplay.com.au  for a shipping quote. Please note that Freight Charges we will quote you are F.O.B. (Freight On Board – This means that we will quote you the costs for freighting your Order to the Port of Destination only) and there may be additional Customs Charges imposed at the Destination Port so that your order is released. We recommend checking with the relevant Customs Authority. Go And Play will not be liable for payment of these charges if incurred.

*Please note for NZ GST of 12.5% is applicable on goods coming into the country (this is in addition to the GST we charge on our product).

 

 

 

 

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