Vuly Warranty and Instructions

Register your Product with Vuly!

Register your product Vuly to receive support, news, discounts and more! Go to click on the support tab and follow the links. Registering is important for your warranty and to be able to get your Half Price Parts for life (for customers who have purchased a trampoline brand new and from an official re-seller like Go And Play)

Half Price Parts For Life

Vuly are committed to supporting our product so that you will enjoy a long and happy life with your trampoline.
Our warranty and combined promise of HALF PRICED PARTS ensures that your Vuly trampoline will last and last.


Vuly offer a warranty period of 10 years on our trampoline Frames Tubes and Joiner Poles, 5 years on the Jump Mat (excl. print) and coil springs (Classic, Vuly2, Lift & Lift Pro), 1 year for Safety Nets and Safety Pads, Net Poles and Leaf Springs, 3 months on promotional items, and 12 months on all other Vuly trampoline product parts. This warranty covers any manufacturing defects or damage to the product, subject to the exclusions listed in the Vuly Warranty Policy.

Warranty Period

The warranty commences the day of purchase as reflected on your Vuly Statement or Re seller’s invoice/receipt

Warranty Procedure

Vuly follow strict, quality controlled procedures in assessing each warranty claim, making sure that we reach an outcome that is best for you. If your warranty claim is approved, Vuly will send your replacement product to you immediately. If we send you a replacement under warranty, this part will be covered under your existing warranty period. Please note that in the Vuly Warranty policy, Vuly will provide your replacement part for free, whilst customers need to cover any freight costs if claimed outside the 7 day period.

Installation Videos

Installation videos for all accessories are also available to view at

*New* Vuly Thunder Pro Install Video

*New* Vuly Thunder Install Video

 *New* Vuly Lift Pro Install Video

 *New* Vuly Lift Install Video

Older Model Vuly Trampoline Install Videos

Vuly Thunder Summer Install Video

Vuly 2 Install Video